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GoodAgroFarm Farm software & hardware for Africa

Support

We respond within 24–48 hours (business days).

Contact

Email us at management@goodagrofarm.com. For account or data requests.

FAQs

1) I can’t log in

  • Confirm your email is typed correctly.
  • Try signing out and signing in again.
  • If you forgot your password, contact support and we’ll help recover access.

2) I purchased Premium but it’s not unlocked

  • Ensure you’re signed in with the same Apple ID used to purchase the subscription.
  • Open the app and try restoring purchases (if available in the app).
  • If it still doesn’t unlock, email support with your account email.

3) I’m worried about losing farm data

  • Your farm records are stored securely on our servers for sync and reliability.
  • Keep the app updated to the latest version for the best syncing behavior.
  • Contact support if you see missing records; we can help investigate.

4) How do I delete my account?

Users can request account and data deletion by contacting support. Email management@goodagrofarm.com from the email address on your account, and include “Delete my account” in the subject line.